Custom Data Lake for Real-Time Aviation Insights
BUSINESS PROBLEM
- A regional airline experiencing rapid growth faced challenges in tracking its expanding commercial and operational activities. As passenger volume and operations scaled, traditional reporting methods fell short in delivering timely, actionable insights.
- Leadership required real-time visibility into critical metrics like sales, revenue, refunds, reconciliation, and fuel consumption. The lack of integrated, live data hindered agile decision-making and limited the airline’s ability to manage growth efficiently.
SOLUTION
- Built a modular data foundation on Microsoft Fabric using Medallion and Lakehouse principles—designed for real-time, governed analytics in airline operations.
- Integrated high-frequency data from PSS, APPS, and business inputs through Fabric-native and Python pipelines.
- Enabled consistent reporting with semantic layers, CI/CD workflows, and secure, resilient infrastructure.
- Delivered Power BI dashboards across sales, revenue, refunds, forward loads, and fuel efficiency.
CHALLENGES
Data remained scattered across spreadsheets, email reports, and disconnected systems—resulting in delays, inconsistencies, and limited trust in reported metrics.
This fragmented setup constrained cross-functional coordination and made it difficult to respond swiftly in a fast-paced, dynamic aviation environment.
PERFORMANCE
- Enabled next-day visibility into bookings, refunds, revenue, and fuel usage—accelerating cross-functional decision-making
- Replaced manual, spreadsheet-driven workflows with automated reporting pipelines
- Established a centralized and governed data foundation to support reconciliation, route planning, and fuel optimization
- Designed a modular lake house architecture for seamless integration of new data sources and key metrics
- Delivered real-time dashboards with daily refresh cycles—enhancing alignment across commercial, finance, and operation streams.
MODEL NAME | CAPTURE RATE IN TOP 5 PERCENTILE |
TERM Product 1 YEAR CLAIM | 39.53% |
TERM Product 1 YEAR VOID | 60.96% |
HYBRID Product 1 YEAR CLAIM | 42.86% |
HYBRID Product 1 YEAR VOID | 49.23% |
TERM Product 3 YEAR CLAIM | 34.63% |
Data Lake Architecture
